Information for Customers

 

Biotech Reagents Ordering (IGFs) >> Information for Customers

Welcome to the GroPep Bioreagents Shop!

To order or obtain information about a product, please click on the product title or select from the categories shown.

For registered users the shop will automatically display pricing and delivery information appropriate to your location. We therefore recommend you log in before proceeding.

If you have not logged in click here.

If you are a new user click here to register and follow the instructions.

You will only need to go through the registration process once.

Delivery times and stability:
GroPep Bioreagents can supply reagents to anywhere in the world normally within 3 - 5 working days from receipt of the order. To maximise stability all our products are supplied lyophilized and in this form are stable for at least 3 months at room temperature and for two years at 4 degrees C. No dry ice is required.

General information on ordering from GroPep Bioreagents:
All we require to immediately ship an order to you are:
        1. Your name and full contact details including telephone, FAX and e-mail address.
        2. Your Institution.
        3. Billing Address.
        4. Shipping Address. *** NOT A P.O. BOX NUMBER ***
        5. An Institutional Purchase Order Number (if required).
        6. The products and quantities required.
        7. Method of Payment and Payment details (see below).

This information can be sent by:
        e-mail: info@gropepbioreagents.com
        FAX:+61 +61 8 8152 9475
        via our website: www.gropepbioreagents.com
        or Telephone: +61 8 8152 9360
        (Business hours only - Australian Central Standard Time + 9.5 GMT)

All orders are despatched on the working day they are received and delivery is usually 3 - 5 working days from date of despatch.

Handling and Shipping:
All shipments will attract a Handling and Shipping charge. Based on our normal 0.5 kg (1 lb) package, these charges will be:
        Australia: AUD$30.00
        Rest of World: US$65.00
For packages of greater than 0.5 kg (1 lb) higher charges may apply.

International shipments are sent by Federal Express, although we can use a courier of your choosing at your cost.

Customs and Import Duties and Charges
The customer is solely responsible for any and all local customs and importation charges and duties, if applicable.

Payment:
You can purchase directly from GroPep Bioreagents either by paying by credit card at time of ordering, or you can set up a Credit Facility with us through your Finance Department for supply on a 30 day invoice on completion of a Credit Application Form.

For new customers click here to download a copy the Credit Application Form.

Click here to download a copy of our current Retail Price List and Ordering Information sheets.

International Customers:
Payment is required within 30 days of receipt of Invoice and can be by:

• Direct payment to the GroPep Bioreagents US$ Bank Account: (Preferred method)
        GroPep Bioreagents Account
        Commonwealth Bank of Australia
        48 Martin Place
        Sydney NSW 1155
        Account No.: 100653926USD115601
        Swift Code: CTBAAU2S

• Check:
        Checks to be in US$, drawn on a US Bank and sent to:
        GroPep Bioreagents Pty. Ltd.
        P.O. Box 10065, Adelaide Business Centre
        Adelaide SA 5000 Australia

• Institutional Credit Card:
        Please supply the:
        Name of the Cardholder
        The Card type (VISA, MasterCard, American Express, Diners)
        Card Number
        Expiry Date
        Name of Authorised Signatory

NOTE: Statements are not issued

Australian Customers:
Payment is required within 30 days of receipt of Invoice and can be by:

• Direct payment to the GroPep Bioreagents Bank Account: (Preferred method)
        GroPep Bioreagents Account
        Commonwealth Bank of Australia
        57 Princess Road
        Mitcham SA 5062
        BSB: 065 140
        Account No.: 10196068


• Institutional Credit Card:
        Please supply the:
        Name of the Cardholder
        The Card type (VISA, MasterCard, American Express, Diners)
        Card Number
        Expiry Date
        Name of Authorised Signatory

NOTE: Statements are not issued

All Australian prices include GST





 

 
 

GroPep Bioreagents: A biotechnology company serving the research, cell culture, and IGF markets.
Copyright  •  Disclaimer  •  Privacy  •  Download Acrobat Reader